FAQ

Why outsource my drawings?

There is no need for you to keep a staff of detailers on your payroll waiting for the next project to begin or revisions to come back from your architect when The Raster Team of drafting experts can prepare drawings for almost any size project on short notice.

Why should I select Raster Engineers to prepare my drawings?

Our team of experienced detailers and architects will quickly prepare the drawings that you require based on your established standards saving you both time and money.

Are there other advantages?

Working on the opposite side of the world, our day begins soon after your day ends. By sending us your project information before you go home, we can begin the review or drawings so that when you arrive the next day we already have begun the project and may have information ready for you to review.

How do I know what this will cost?

Raster offers you the option of a fixed project cost (presented before beginning) which includes one set of red line revisions to items in the original scope, or, a flat hourly rate (which is especially useful when your project is designed on the fly).

How do you know what to draw?

You need to send us your normal drafting standards and samples along with the architects drawings and we take it from there. Please see the PROCEDURE section for me information.

How do you receive my information?

You can use standard email or upload directly to our secure FTP site. We can also download from your FTP site.

If you work opposite hours, how do we communicate?

Our phone lines are staffed during the normal working hours in North America and emails are answered regularly. We also can arrange a phone or video conference for review sessions.

How do I know that I will like your finished work?

We offer first time clients a discounted rate on their first project and we do not consider any project complete until you, the client, is fully satisfied.

Please CONTACT US with any additional questions or to begin your project.